Status updates | qlane Incidents and maintenance reported on status page for qlane https://status.qlane.ai/ en Sign-in unavailable https://status.qlane.ai/incident/1068528 Fri, 18 Sep 2026 23:00:07 -0000 https://status.qlane.ai/incident/1068528#4a79345b982df3fbdec39c18b2aaf886275eb40c6cec5fb0b7d8edff7d94e3b6 Incident Resolved. Our identity provider restored service and sign-in and sign-up are working normally again in both regions, confirmed by direct checks. The disruption lasted about 18 minutes. Users who were already signed in were not affected at any point, and no data was affected. If you were unable to sign in during the disruption, please try again. Sign-in unavailable https://status.qlane.ai/incident/1068528 Fri, 18 Sep 2026 22:57:02 -0000 https://status.qlane.ai/incident/1068528#985805918615560f93e0e6f9c67426e3e5f637a221aae412ff81b5a85cf984b4 Incident Sign-in and sign-up are currently failing due to an outage at our third-party identity provider. The app itself is operating normally, and users who are already signed in are not affected — existing sessions continue to work. We are monitoring and will update when the provider restores service. Investigating — application unavailable across all regions https://status.qlane.ai/incident/900103 Wed, 20 May 2026 07:36:00 -0000 https://status.qlane.ai/incident/900103#35295148bd56117fdbbe89975637b38908ef1c214801dd4b32dab2ce2f1696da Incident **Resolved — service fully restored** All QLane endpoints are healthy. The incident is resolved. The root cause was a major service disruption at our upstream hosting platform; QLane's own application code and data were unaffected. Thanks for your patience. Investigating — application unavailable across all regions https://status.qlane.ai/incident/900103 Wed, 20 May 2026 02:28:40 -0000 https://status.qlane.ai/incident/900103#1908d210d1ae35e0389c4cd6ed9a35673b30599e303f2a9110c92ae497ce9baf Incident **Monitoring — service partially restored, observing stability** Our hosting platform has restored service for EU and we are observing healthy responses. The US region is still in recovery. We're monitoring for stability across all regions and will mark this incident resolved once we've confirmed sustained recovery on all endpoints. QLane's application code and data were unaffected throughout. Investigating — application unavailable across all regions https://status.qlane.ai/incident/900103 Wed, 20 May 2026 00:32:00 -0000 https://status.qlane.ai/incident/900103#08f54543eaf954dbe5598c5a785b67e8cf672ef29c7253a4760cded447ca7602 Incident **Still investigating — extended outage** Our hosting provider, [Railway](https://railway.com), is experiencing a major service disruption affecting their platform. Their engineering team is actively working with their own upstream infrastructure provider to restore service. You can follow their progress at https://status.railway.com — they have not provided an ETA. All QLane endpoints remain unavailable. QLane's application code and data are not affected by this outage. We'll post another update when service is restored. Investigating — application unavailable across all regions https://status.qlane.ai/incident/900103 Tue, 19 May 2026 22:35:06 -0000 https://status.qlane.ai/incident/900103#cf044c2595f2e13903b56826b0bd248ab8c620b5cf66ef7f0c04da4d7e8113e0 Incident **Identified — upstream platform outage** The cause is a major service disruption affecting our hosting platform. The platform's engineering team is actively investigating. All QLane endpoints will remain unavailable while their team works on recovery. QLane's application code and data are not affected. We'll post another update as soon as service is restored. Investigating — application unavailable across all regions https://status.qlane.ai/incident/900103 Tue, 19 May 2026 22:30:59 -0000 https://status.qlane.ai/incident/900103#5f8be3015f46264c8899d15aee400eefdcce2af6f1d3dd1922fa06e3584b4fb0 Incident We're aware that QLane endpoints (qlane.ai, eu.qlane.ai, us.qlane.ai, app.qlane.ai) are currently unreachable. We're investigating the root cause and will post an update once we have more information. No data has been lost.