Back to overview
Downtime

Investigating — application unavailable across all regions

May 19, 2026 at 10:30pm UTC
Affected services
qlane.ai
eu.qlane.ai
us.qlane.ai

Resolved
May 20, 2026 at 7:36am UTC

Resolved — service fully restored

All QLane endpoints are healthy. The incident is resolved. The root cause was a major service disruption at our upstream hosting platform; QLane's own application code and data were unaffected. Thanks for your patience.

Updated
May 20, 2026 at 2:28am UTC

Monitoring — service partially restored, observing stability

Our hosting platform has restored service for EU and we are observing healthy responses. The US region is still in recovery. We're monitoring for stability across all regions and will mark this incident resolved once we've confirmed sustained recovery on all endpoints. QLane's application code and data were unaffected throughout.

Updated
May 20, 2026 at 12:32am UTC

Still investigating — extended outage

Our hosting provider, Railway, is experiencing a major service disruption affecting their platform. Their engineering team is actively working with their own upstream infrastructure provider to restore service. You can follow their progress at https://status.railway.com — they have not provided an ETA.

All QLane endpoints remain unavailable. QLane's application code and data are not affected by this outage. We'll post another update when service is restored.

Updated
May 19, 2026 at 10:35pm UTC

Identified — upstream platform outage

The cause is a major service disruption affecting our hosting platform. The platform's engineering team is actively investigating.

All QLane endpoints will remain unavailable while their team works on recovery. QLane's application code and data are not affected. We'll post another update as soon as service is restored.

Created
May 19, 2026 at 10:30pm UTC

We're aware that QLane endpoints (qlane.ai, eu.qlane.ai, us.qlane.ai, app.qlane.ai) are currently unreachable. We're investigating the root cause and will post an update once we have more information. No data has been lost.